Job Description

Housing Officer
London - Farringdon
Temporary
Full-time
Are you an experienced Housing Officer looking for your next opportunity? Join a leading Housing Association and play a key role in delivering high-quality housing management services to residents across London.
THE ROLE
As a Housing Officer, you will provide effective housing management services, ensuring tenancy conditions are met, supporting residents, and maintaining excellent community standards.

• Conduct regular welfare checks, tenancy audits, and safeguarding referrals.
• Manage tenancy sustainment, ensuring residents receive necessary support.
• Handle nuisance issues and anti-social behaviour cases, using mediation and non-legal interventions.
• Attend court hearings, prepare legal documents, and enforce tenancy agreements.
• Carry out pre-void inspections and support the lettings process to minimise void turnaround times.
• Work closely with internal teams and external agencies to improve service delivery.
• Promote resident involvement and assist with income management to maximise rent collection.

THE CANDIDATE
The ideal candidate will have previous experience in a similar housing management role, with a strong understanding of tenancy enforcement, housing legislation, and customer service.

• Experience dealing with tenancy breaches, anti-social behaviour, and safeguarding concerns.
• Strong communication and negotiation skills with the ability to manage complex cases.
• Ability to work collaboratively with stakeholders, local authorities, and voluntary agencies.
• Proficient in IT systems and digital communication tools.
• Full UK driving licence and access to a vehicle for site visits.

THE CONTRACT

• Temporary - 3 months with possibility for extension
• Full-time position
• Hybrid working available
• The pay range for the role is 24.27 per hour LTD company rate. The PAYE equivalent is 20.69 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!