Job Description

Are you passionate about delivering top-class customer service? We’re looking for a Customer Service Advisor to join a friendly team in Fleet for a 3-6 months contract.

Responsibilities:

 Provide a professional and friendly service to internal and external customers via phone, email, and face-to-face.

Assist with enquiries ensuring responses are clear and concise - good verbal and written communication

Assist with the implementation of new services and processes into the team

Handle administrative tasks, document scanning, and appointment bookings.

Alongside the team, work towards performance targets and quality assurance standards.Requirements:

Strong communication and listening skills

Customer-focused with a problem-solving attitude

Excellent administration experience

Confident using Word, Excel & IT systems

Reception, customer service and administration experience 

This role is 3-6 months to start end of February. If you’re a motivated team player with a passion for helping people, please apply today