Job Description

Extra Care Scheme Manager (Fixed Term Contract)

St Albans, Eywood House

£30,821 per annum (Pro rata)

Fixed Term Contract – 1 Year

Part time - 25 hours per week

Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment?

Do you possess a strong commitment to empowering individuals to lead independent lives within their communities?

If you answered yes, we have an exciting opportunity for you!

We have an exciting opportunity to work in our Independent Living housing scheme in St Albans

We are looking for a self-motivated individual to provide intensive housing management support to our residents at Eywood House.

The hours can be worked flexibly Monday – Friday between 9am and 5pm and can be negotiated to consider personal and business needs.

What you will be doing:

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Assessing incoming residents with care and support needs to ensure they can independently maintain a tenancy

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Providing support to residents to offer activities to the scheme

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Managing a budget and identifying the needs of the scheme

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Assessing the housing and support needs of customers.

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Supporting any scheme-based employees such as Maintenance Officers, Compliance Officers and Cleaners, providing appropriate guidance and supervision

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Remaining fully engaged in all housing related issues including arrears and money management, ASB and repairs/maintenance of household.

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Overseeing the health, safety and maintenance of the building, ensuring that compliance requirements are met.

We’d love to meet someone with:

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Experience of working with people with vulnerabilities.

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Experience of working within a Housing environment.

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A passion for working with people to achieve their goals

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Good organisational skills and the ability to prioritise tasks

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Ability to manage and prioritise a varied and busy workload.

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Ability to lone work and make reasoned decisions.

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Experience of dealing with safeguarding vulnerable people

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Good IT abilities

Amongst what we offer you is:

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A competitive salary

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28 days holiday PLUS Bank Holidays

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A generous contributory pension scheme

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Enhanced family leave

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Private health care

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Free life assurance

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Access to an extensive suite of wellbeing services and tools including a digital gym

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Opportunities for learning and development

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Discounted gym membership

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Retail discount scheme

Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified by bpha before a start date can be provided.

Closing date: 26th February 2025

Interviews will be arranged throughout the campaign.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible