Job Description

Role: Mainframe Specialist

Location: Knutsford

Duration: 6 Months

Day rate: 490 inside IR35

Role Description:

Mandatory Skills & Experience:

• Proven experience in IT Incident Management within a banking or financial services environment.
• Strong expertise in mainframe systems, including IBM Z-series, DB2, CICS, and related technologies.
• Hands-on experience in technical troubleshooting and problem resolution in mission-critical environments.
• Ability to perform root cause analysis (RCA) and implement corrective measures.
• Knowledge of risk assessments, internal controls, and compliance frameworks in financial institutions.
• Experience in knowledge management, ensuring efficient documentation and sharing of incident resolutions.
• Strong analytical and reporting skills to drive insights and strategic recommendations.
• Familiarity with change and transformation processes in large-scale IT environments.
• Excellent technical writing and documentation skills.
• Strong business acumen with an understanding of how technology impacts banking operations.
• Familiarity with problem-solving tools and methodologies such as ITIL, Six Sigma, or Agile practices.

Preferred Qualifications:

• ITIL Foundation or higher certification.
• Relevant certifications in mainframe technologies (IBM-certified specialist or equivalent).
• Experience working in a high-pressure command center or operations environment.
• Knowledge of automation and AI-driven monitoring tools in incident management.

Work Schedule:

• This role requires working five days a week from the site.
• The candidate must be flexible to support 24-hour operations or work continental shifts as needed.