Job Description

This Customer Servies Assistant role is a great opportunity for someone to either gain office experience, to return to the office environment after a break, or for a retired person that wants to return to work on a part time basis.  You would be working 3 hours per day, Monday to Friday (5 days per week), hours to suit you.  This role is to cover a busy period.  Although its unlikely to go permanent, the contract might be extended and there are other job opportunities within this company that you would be given the opportunity to apply for. Full training given.

Customer Service Assistant responsibilities will include:

Collation and dispatch of correspondence

Open and distribute customer correspondence to Customer Services Administrators

Processing payment collection instructions

Liaising with customers and financial advisers for outstanding information or requirements

Setting up new, amend and cancel direct debits

Deal with batching cheque payments and reconciliation

Banking cheque payments

Processing payments to the customer

Filing, scanning and destruction of paper records

Knowledge, Skills & Experience required for the Customer Service Assistant:

Good computer skills

Good organisation skills

Strong attention to detail

Enthusiastic and adaptable

Good communication skills

Reliable and enjoys working in a busy office and team environment

25 days holiday plus 8 days Bank Holidays – Pro rata

Salary £22,222

Location: Bromley

This is a six-month contract. This role is fully office based