Job Description

We are seeking a proactive Temporary Telesales Agent ready to jumpstart their career in the thriving Business Services industry. The ideal candidate will be enthusiastic, resilient, and have an excellent ability to communicate effectively.

Client Details

Our client is a medium-sized organisation in the Business Services sector, with a reputation for delivering exceptional customer service. They pride themselves on their commitment to professionalism and maintaining a welcoming and inclusive work environment for all their employees.

Description

• Engage with potential customers via telephone, promoting the company's services.
• Generate leads and set up appointments for the sales team.
• Maintain an understanding of the company's service offerings and industry trends.
• Document and update customer information in the database.
• Achieve set targets and KPIs.
• Provide excellent customer service at all times.
• Participate in team meetings and sales training.
• Handle customer complaints and queries professionally and efficiently.

Profile

A successful Temporary Telesales Agent should have:

• A solid understanding of telesales and lead generation techniques.
• Exceptional communication and interpersonal skills.
• The ability to work independently and as part of a team.
• Strong problem-solving skills and a customer-focused mindset.
• Proficiency in using CRM software and MS Office applications.
• An interest in developing a career in the Business Services industry.

Job Offer

• Competitive hourly rate.
• Temp to perm opportunity.
• The opportunity to develop your skills in a professional environment.
• A supportive and inclusive work culture.
• The chance to make a real impact in a growing industry.