Job Description

Training Operations Coordinator (LMS)
Hourly Rate: 20 - 25 (inside IR35 via umbrella)
Contract Length: 6 Months
Location: Surrey (Hybrid Working Available)

About the Role:
Our client is seeking a proactive and organised Training Operations Coordinator to oversee the deployment of training programmes across a global network. This role will primarily focus on the management of the Learning Management System (LMS), coordination of instructor-led training courses, and the administration of the Network Performance department. If you have a passion for training and development and thrive in a dynamic environment, we want to hear from you!

Key Responsibilities:

Learning Management System (LMS)

• Maintain the day-to-day operations of the LMS, ensuring user accounts are up-to-date and accurate.
• Plan, schedule, and deploy instructor-led training courses, achieving the required course fill rate through effective reporting and communication.
• Manage training content in the LMS, ensuring accuracy and proper assignment.
• Track and assign annual training plans to help retailers meet their training targets.
• Generate and communicate detailed training reports to internal staff and retailers to enhance training completion rates and measure compliance.

Training Coordination

• Plan and deliver instructor-led training globally, aligning with agreed training plans while managing budgets.
• Oversee the operation of the training centre and coordinate bookings for regional training facilities.
• Ensure a high standard of delegate experience throughout all training stages, including booking, attendance, and follow-up.
• Organise all training events, including venue bookings, catering, transportation, and vehicle arrangements.

Administration

• Manage the email account, acting as the primary point of contact for the department.
• Support the department by raising purchase requisitions and ensuring timely payment to suppliers.
• Process retailer recharges promptly to maintain budget compliance.
• Organise trainers' travel schedules using the internal travel management system.

Knowledge, Skills & Experience:

• Strong organisational skills with experience in training or event management.
• Excellent written and verbal communication abilities.
• Experience in automotive retailer operations, preferably within the luxury sector, is advantageous.
• Ability to analyse data and present it clearly.
• Basic knowledge of website or database administration is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

If you're ready to take on a pivotal role in training operations and contribute to a high-performance team, apply today! We look forward to welcoming you aboard.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.