Job Description

Are you looking for a role where you can lead with integrity, helping those around you to achieve their targets and thus make sure exams are delivered?

If the thought of leading a team of seasonal workers, who help to ensure the smooth running of exams, sounds like a exciting opportunity - then this could be a great fit.

At AQA, our busy and dynamic Operational Departments manage a range of tasks from supporting our Examiners through the exam period to processing the exam papers as they are received and offering guidance during the summer Appeals process; all in order to ensure students get the right grade at the right time. To achieve this, we bring on hundreds of seasonal workers and we need a great set of leaders to guide them!

You'll play an important role by allocating work within your team, driving performance to meet KPIs and supporting us to deliver best in class customer service.

We're looking for people who can demonstrate:

• Strong leadership skills

• Ability to work as a member of a team and to use your own initiative

• Excellent communication and customer skills (including verbal and written)

• Ability to remain calm and focused whilst working to strict deadlines

• Exceptional planning, organisation and administrative skills

• Knowledge of MS Office and the ability to pick up new computer systems

We'll make sure you're equipped and trained in AQA process, so you'll become a core part of a diverse and supportive team; all working towards delivering exam results on time across the country.

Hourly rate: 14.88 p/h

Start dates: April (or early May)

End date: A selection in August (depending on workflow)

Hours: 35 hours a week; 7 hour shifts between 8am and 7pm. Weekend shifts will be shared amongst the team. There may also be opportunities for additional hours, depending on business need and availability.

Location: Some departments required full time office based work in our University of Manchester Campus Offices and others may offer Hybrid working options.

Interested?
Click "Apply" and select "Create Account" to set yourself up a Workday Applicant Account.

Applications are currently ongoing until we have had the required number of successful interviews; therefore we reserve the right to close this advert without prior warning. An early application is therefore encouraged. We aim to review all applications regularly and provide outcomes in a timely manner.