Job Description

Job Title: Disrepairs Supervisor

Competitive salary: £23 - £28 CIS per hour

Location: Bedfordshire (with a focus on Milton Keynes and Luton)

Are you a results-driven leader with a passion for improving resident satisfaction in the social housing sector?

We are seeking a highly motivated and experienced Disrepairs Supervisor to join our team in Bedfordshire. In this crucial role, you will be responsible for overseeing the investigation and resolution of disrepair cases across a portfolio of properties, primarily within the Milton Keynes and Luton areas.

What you'll be doing:

• Lead and manage disrepair cases: Investigate and assess resident disrepair reports, ensuring accurate and timely assessments.
• Liaise with residents: Communicate effectively with residents, keeping them informed throughout the disrepair process and addressing their concerns promptly.
• Coordinate with contractors: Oversee the work of external contractors, ensuring repairs are carried out to a high standard, within agreed timescales, and within budget.
• Ensure compliance: Ensure all works comply with relevant legislation, including the Housing Act 2004 and relevant building regulations.
• Monitor and analyse disrepair data: Track key performance indicators (KPIs) related to disrepair performance and identify areas for improvement.
• Proactive issue resolution: Identify and address potential issues proactively to prevent future disrepair occurrences.
• Continuous improvement: Contribute to the development and implementation of strategies to improve disrepair performance and enhance resident satisfaction.

What you'll bring:

• Proven experience as a Disrepairs Supervisor, Housing Officer, or in a similar role within the social housing sector.
• In-depth knowledge of housing legislation, particularly the Housing Act 2004.
• Excellent communication and interpersonal skills with the ability to build strong relationships with residents and stakeholders.
• Strong analytical and problem-solving skills
• Excellent organisational and time management skills with the ability to prioritise and meet deadlines.
• Experience of using housing management software (desirable).
• Valid UK Driving Licence is essential.

Benefits:

• Competitive salary and benefits package. £23 - £28 CIS per hour
• Opportunities for professional development and career progression.
• Supportive and friendly working environment.

Ready to make a positive impact on the lives of residents?

If you are a results-oriented and dedicated individual with a passion for improving resident satisfaction within the social housing sector, we encourage you to apply today!