Job Description

We are seeking three enthusiastic and dedicated Customer Service Representatives to join our team, working for Vinci Facilities. The role involves managing both planned and reactive maintenance requests from clients, ensuring efficient and timely service delivery. This is an office-based position with a potential for a permanent opportunity after a three-month period. We offer two shift patterns: one is a standard Monday to Friday, 8 am to 5 pm, with no weekend work required, and the other involves a 4-on-4-off pattern with 12-hour day shifts. Comprehensive training will be provided over a six-week period, or sooner depending on the candidates ability to learn the role.

Skills:

Customer care experience

Call management experience

Strong communication skills

Problem-solving abilities

Ability to work under pressure

Attention to detail

Organisational skills

Teamwork and collaboration

Flexibility and adaptability

IT literacy, particularly with Microsoft Office applications

Software/Tools:

Microsoft Office (Word, Excel, Outlook)

Certifications & Standards:

None specified

Please send your CV to (url removed) to apply for this opportunity