Job Description

A Customer Care Advisor / Repairs Planner is required for a contractor based in Greater Manchester for an initial 5 months contract which could lead into a permanent post. The role is working on behalf of a housing association covering the Oldham area.

Key responsibilities:

Monitor the live job schedule board to ensure engineers are fully utilized throughout the day

Arranging follow on appointments for any jobs not completed on first visit.

Allocate Emergencies throughout the day

Closing jobs in the system complete or cancelled as the day unfolds.

Clear any jobs flagged as no access (48 hours)

Appointing any jobs that are unappointed in the system

Planning appointments for any Legal Disrepair Jobs

Dealing with any Out of Hours jobs including payments.

Raising Purchase orders as required.

This is an outstanding opportunity to join a well respected employer with good long term prospects.

Resourcing Group is acting as an Employment Business in relation to this vacancy.