Job Description

Interim Head of Housing Management

Location: Hampshire (Hybrid Working)
Contract: Interim/Ongoing (Inside IR35)

Our client, a local authority in Hampshire, is seeking an Interim Head of Housing Management to provide strategic and operational leadership across housing services. This role will be pivotal in transforming housing services, ensuring regulatory compliance, and driving service improvements that enhance the lives of tenants.

Key Responsibilities

• Lead and develop housing management services, ensuring compliance with regulatory standards, legislation, and government guidance.
• Drive a customer-focused culture, ensuring services reflect the diverse needs of residents.
• Set and monitor clear performance targets, ensuring high standards of service delivery and value for money.
• Act as the strategic lead for tenant engagement, ensuring customer voices shape service design and improvement.
• Lead the continuous review and enhancement of housing management services through data-driven decision-making.
• Provide strong leadership, ensuring teams are motivated, high-performing, and delivering against key objectives.

About You

• Chartered Institute of Housing (CIH) Level 5 qualification or equivalent knowledge and experience.
• Proven track record of leading housing services within a complex local authority or social housing environment.
• Strong understanding of housing legislation, regulatory frameworks, and social housing challenges.
• Experience in performance management, with a focus on driving efficiency and service improvements.
• Skilled in stakeholder engagement, particularly in tenant empowerment and resident engagement.
• Excellent leadership and management capabilities, with experience in transformational change.
• A strong understanding of the political and local government landscape.

How to Apply

If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on (phone number removed).