Job Description

Position: Drivers Reception Clerk

Location: Seaforth L20

Shifts: Rotational (Day and Night Shifts)

Are you a customer service enthusiast with excellent organisational skills? Do you thrive in a dynamic environment and enjoy working with people? If so, we have the perfect opportunity for you!

Main Purpose of the Role

As a Driver Reception Clerk you will play a crucial role in ensuring smooth and efficient operations. Your primary responsibilities will involve customer service and managing the weighbridge system, assisting drivers, and ensuring accurate documentation.

Key Responsibilities

• Customer Service: Greet and assist drivers upon arrival, providing excellent customer service and addressing any inquiries or concerns.
• Weighbridge Operations: Operate the weighbridge system to record the weight of incoming and outgoing vehicles accurately.
• Documentation: Ensure all relevant documentation is completed accurately and efficiently.
• Communication: Coordinate with drivers, warehouse staff, and other team members to ensure smooth operations.
• Problem-Solving: Address and resolve any issues or discrepancies that arise during the weighbridge process.

What We Offer

• Rotational Shifts: Enjoy a flexible schedule with both day and night shifts, allowing for a healthy work-life balance.
• Training: Comprehensive training on our weighbridge system and customer service protocols.
• Dynamic Environment: Work in a fast-paced, collaborative setting where your contributions make a real impact.
• Growth Opportunities: Opportunities for career advancement within our growing company.

Requirements

• Customer Service Skills: Strong interpersonal and communication skills with a focus on customer satisfaction.
• Attention to Detail: Accurate record-keeping and documentation abilities.
• Technical Proficiency: Basic computer skills and the ability to quickly learn new systems.
• Flexibility: Willingness to work rotational shifts, including nights and weekends.
• Team Player: Ability to work effectively as part of a team in a dynamic environment.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.