Job Description

Job Title: Cisco Collaboration Engineer
Company: Concept IT
Location: Hybrid (UK) travel expected as part of the role
Contract Duration: 6 months

Summary of Role: Concept IT is seeking a skilled Cisco Collaboration Engineer to join our team for a leading global IT Managed Service Provider (MSP).
This role involves working on one of their leading accounts, working alongside one of our Collaboration Consultants to manage day-to-day migrations to Webex Calling both remotely and onsite.
The ideal candidate will have a strong understanding and experience in Unified Communications (UC) and Webex Calling configuration, along with excellent customer-facing skills.

Key Responsibilities:

• Perform day-to-day migrations to Webex Calling.
• Configure Webex Calling based on project requirements.
• Support the migration process and broader Cisco-related upgrades.
• Engage in on-site interactions with clients, ensuring excellent customer service.
• Collaborate with a team of engineers and consultants on large deployment/migration projects.

Qualifications:

• Cisco certification (CISCO).
• Extensive experience with Unified Communications (UC) and Webex Calling configuration.
• Excellent customer-facing and communication skills.
• Ability to work independently and as part of a team.

Hours: Monday to Friday
Rate: (Apply online only) per day (8-hour workday, 10-hour total commitment)
Start Date: Early March 2025

Application Process: To apply, please submit your CV detailing your relevant experience and qualifications to (url removed)