Job Description

Domestic Abuse Housing Manager

Location: Hammersmith
Contract: Maternity Cover
Hours: 35 hours per week (up to 2 days WFH)

The Domestic Housing Manager will oversee the London Women's Housing Support Project (LWHSP), leading a team of Independent Domestic Violence Advisors (IDVAs) to provide housing-related advocacy for women experiencing domestic abuse. The role involves managing regional teams, ensuring high-quality casework, and working closely with housing providers, local authorities, and safeguarding networks.

• Lead the housing support service, ensuring compliance with Safelives Leading Lights and Women's Aid quality standards.
• Manage and support regional managers and IDVAs, overseeing training, supervision, and professional development.
• Oversee caseloads, ensuring risk assessments, safety planning, and casework meet high standards.
• Monitor performance, analyse data, and implement quality assurance to meet KPIs.
• Develop policies, procedures, and data systems to improve service delivery and legal compliance.
• Build partnerships with local authorities, housing providers, and homelessness services to improve pathways.
• Represent the service at multi-agency meetings, advocating for survivors and influencing policy.
• Manage the service budget, allocate resources effectively, and support financial planning.
• Oversee contract management, reporting, and funding applications to sustain and develop services.
• Ensure safeguarding policies are upheld, risks managed, and trauma-informed approaches embedded.

• Extensive management experience in domestic abuse or VAWG services, leading dispersed teams.
• Strong knowledge of housing law, homelessness legislation, and local authority housing duties for survivors.
• Expertise in safeguarding, MARAC, and risk assessment frameworks like DASH.
• Proven ability to develop high-quality services, ensuring performance management and compliance.
• Strong partnership-building skills with statutory and voluntary agencies, including housing and justice sectors.
• Excellent communication and advocacy skills, with experience influencing policy and strategy.
• Experience managing budgets, securing funding, and ensuring financial sustainability.
• Commitment to trauma-informed, anti-oppressive practices that empower women.

Submit your CV and a cover letter outlining your suitability. For more information, contact Oliver Jefferson.