Job Description

Our client is seeking a tech-savvy, articulate, and customer-focused individual to support the implementation of a new ordering system on a temporary basis.

Key Responsibilities:

Learn the System (Week 1):

• Understand how the platform was created and how different users interact with it.
• Gain knowledge on system updates and maintenance.

Deliver User Training (Weeks 2-4):

• Conduct virtual training sessions via Teams for groups of users.
• Provide clear, engaging, and easy-to-understand explanations.

Ongoing Support & Troubleshooting (Weeks 2-4):

• Assist users with queries and system issues.
• Ensure smooth onboarding and adoption of the new platform.
• Perform minor system updates as needed.

Key Skills & Experience:

• Strong technical aptitude ability to quickly grasp new software and systems.
• Excellent communication and training skills able to explain technical concepts to non-technical users.
• Customer-focused with great problem-solving skills.
• Strong admin and organizational skills to manage training sessions and user queries.
• Previous experience in IT support, system training, or tech-based customer service is a plus.

This is an excellent opportunity for someone who enjoys learning new systems, providing training, and ensuring users feel supported. If you re available to start immediately and have the right skill set, we d love to hear from you!

Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson