Job Description

Temporary Operations Assistant This specialist events travel company arrange VIP experiences at concerts and events in the UK & throughout Europe for a variety of world famous artists! They have a rare opportunity for an Operations Assistant to join their small, successful team to assist in the organisation of tours and to provide exceptional service to existing customers on a temporary basis to cover their busiest period.

Temporary Operations Assistant - Role & Responsibilities:

• Assisting with enquiries to make and amend customer reservations.
• Checking and sending ticket and information packs according to tight deadlines.
• Researching relevant destinations to provide information both in house and externally.
• Dealing with customer enquiries by phone and email.
• Organising guest lists for check-in staff.

Temporary Operations Assistant - Skills & Experience Required:

• Experience in the travel / hospitality / Events industry preferred.
• Excellent attention to detail with the ability to work under pressure and to deadlines.
• Strong verbal and written communication skills.
• Personable, with a genuine desire to provide exceptional customer service.
• Working knowledge of Microsoft Office and excellent general administrative skills.

Temporary Operations Assistant - Additional Information:

• Paying 12-14ph DOE.
• Monday to Friday 9 to 5.30.
• Central location.
• Hybrid working.
• Car parking costs are reimbursed by the company.

Please apply for the position of Operations Assistant online or email your cv to (url removed) if you have the relevant experience and can start immediately.