Job Description

Your new company
I am working with a well-established university based on their London campus - in the heart of the city in a great location. This university focusses on sustainability, responsible business and public health, and they deliver dynamic postgraduate courses to ensure forward-thinking students get the skills, tools and experience they need to change society for the Common Good. The client is looking for an Administrative Officer on a 12-week contract with the potential to extend to 6 months depending on the progress of the role. This role offers hybrid working of a maximum of 2 days in the office once fully trained and comfortable with the position. The role is paying £15.95 per hour and with holiday included a total package of £17.88 per hour.
Your new role
You will support the administration of the academic programme as well as knowledge exchange, commercial, scholarly and research activities including Postgraduate Research (PGR) students.

The support will include contributing to the organisation of events, knowledge activity development opportunities and wider scholarly and commercial engagement activities. The role holder will also support staff project management and alumni activities.
The post holder will provide a flexible and professional support service throughout the student journey, from enquiries through to alumni, working with colleagues across the campus and wider university to ensure that effective and efficient programme support is delivered, and in accordance with all relevant legal obligations. The role holder will be a core member of the Professional Service team but also work in close partnership with the Programme Leaders for the effective management and enhancement of students' experience, providing expertise and knowledge, assisting with due monitoring and the production of student data to meet quality assurance standards.

What you'll need to succeed
The below are essential criteria, so please read through them thoroughly as if you do not meet the below - you will not be considered for the role!

• Demonstrable relevant administrative experience within a Higher Education setting
• Excellent customer service skills
• Experience of working in a student-facing role
• Excellent organisational skills, ability to maintain clear and accurate records and collate, organise and interpret data and produce reports
• Ability to manage and prioritise conflicting workloads
• Excellent communication and interpersonal skills
• Evidence of being able to work flexibly, providing support across teams
• Ability to work on your own initiative
• Evidence of working collaboratively as part of a team
• Evidence of ability to lead complex activities or projects involving various stakeholders
• Evidence of identifying opportunities for improvement and developing and implementing best practice
• Good decision-making and problem-solving skills
• Experience of developing networks and co-ordinating work across organisational boundaries
• Skilled user of relevant office systems and database packages
• Working knowledge of a student records system, ideally SITS.