Job Description

NHS Croydon Healthcare Services

Employee Relations Manager Full Time hours Monday to Friday 37.5 hours

Temporary role 23.34ph (ongoing duration)

Hybrid

The role:

The purpose of this role is to work closely with the Head of Employee Relations to ensure that the Employee Relations (ER) team provide a proactive, highly professional and efficient ER service and that all investigations are undertaken to a high standard and completed within required time frames. This role will have a day-to-day responsibility for supporting the Trust to deliver against their restorative approaches to people practices by making informal resolution the new way of resolving conflict between parties. This individual will be responsible for managing the Employee Relations team by co-ordinating and monitoring all employee relations (excluding medical and dental) activity to ensure a fair and transparent process is followed for all in a consistent way.

Key Responsibilities:

• To ensure that statutory duties with regard to the payment of Income Tax, National Insurance and Pension payment are met, together with the maintenance of the associated records and control accounts.

• To be responsible for the completion, accuracy and submission of the Trust's VAT returns, identification of changes to VAT rules, providing support and adhoc advice to Trust staff and liaising with VAT consultants.

• Write and revise employment policies, to a high professional standard in accordance with NHS Terms and Conditions, Employment Law and best practice and ensure that they are Implemented and promote as required

• Participate on job matching panels

• Oversee the development of documentation for managers and employees in supporting the application of ER policy and process, such as guidance, templates and tools etc remain up to date and fit for purpose, recommending and implementing improvements where appropriate.

• Develop the Employee Relations intranet pages, ensuring that up to date guidance, templates and procedures are available for managers.

• Design and deliver specialist management development and training courses on HR policies and procedures

• Lead a culture of compassion with employee relations and ensure the Trust's fair treatment process is embedded and understood

• Interrogate the employee relations database and analyse data to support the HRBPs and Head of ER in targeting interventions to improve the performance of the Employee Relations Team

• Contribute to the development of expertise within the Trust by ensuring high quality documentation of lessons learned to enable continual improvements in the delivery of the ER service. This may involve imparting contentious feedback and influencing senior stakeholders on their people management practice

• Assist the Head of ER to provide regular KPI reports that show lessons learned as well as progress to track an improvement in timelines for all ER cases

Key skills and qualifications required:

• Must be educated to degree level or equivalent experience with a minimum of a level 5 CIPD
• Ability to communicate with a range of people on complex issues
• Knowledge of employee relations and HR best practice
• Ability to gain the confidence of, and influence people at all levels and in situation of hostility and resistance
• Ability to work to deadlines
• Ability to present complex information in a formal setting
• Negotiate on highly complex and highly sensitive employment issues
• Ability to work on own initiative

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.