Job Description

We wouldn't be able to undertake an examination series every year without our dedicated Associates; part of how we take care of them is making sure they get paid promptly and correctly. And this is where you would come in!

Working within the Associate Services team, you'll be checking and authorising associate payments claims for their vital work. Therefore we need to ensure you bring your amazing attention to detail and strong interpersonal skills with you every day; as you'll be checking hundreds of daily claims and interacting with dozens of Associates. both on the phone or by email.

You'll be able to work independently through your allocated assignments, as you take advantage of our hybrid working policy; where a number of agreed days can be worked from home. You'll also need to be flexible in your approach to work and have the motivation to work longer than average days. A 35 hour week is spread over Monday, Tuesday, Thursday and Friday; this is non-negotiable as the payment system cannot be accessed for work on a Wednesday.

The right candidate doesn't need payroll or claims management experience; a track record of high volume administrative work and good IT skills would be a benefit, as well as the ability to pick up new systems. Plus a positive and outgoing attitude, which will ensure our Associates are receiving a valuable service every time.

Contract details:

Location: Offices on the University of Surrey campus, GU2 7XJ; with hybrid options available
Pay: 13.70 per hour
Contract Dates: 07/04/2025 until 01/08/2025
Working pattern: Full time 35 hours. However the hours will be compressed across four working days: Monday, Tuesday, Thursday and Friday. Wednesday's will be non-working days.

Interested?

Click "Apply" and select "Create Account" to set yourself up a Workday Applicant Account.

Applications are currently ongoing until we have had the required number of successful interviews; therefore we reserve the right to close this advert without prior warning. An early application is therefore encouraged. We aim to review all applications regularly and provide outcomes in a timely manner.