Job Description

Complex Care Support Worker – Hereford (ASAP Start)

Location:

Hereford

Hours:

Monday to Friday, 9-hour day shifts

Rate:

£16 per hour (PAYE)

We are urgently seeking an experienced

Complex Care Support Worker

to provide one-to-one support for a client with autism, severe learning disabilities, ADHD, an eating disorder, and challenging behaviour. This role requires a compassionate, patient, and proactive individual who can create a calm and structured environment.

Key Responsibilities:

Providing personalised support tailored to the client’s needs and preferences.

Encouraging and assisting the client in engaging with his hobbies, including

walking, arts and crafts, gardening, and various community-based activities

.

Supporting the client in building confidence and independence in a structured and reassuring manner.

Using de-escalation techniques and a

breakaway-trained approach

to manage challenging behaviours (restraint is not permitted).

Helping to establish routines that promote emotional well-being and stability.

Communicating effectively with the wider support team and family members.

Requirements:

Experience

supporting individuals with complex needs, including autism, ADHD, severe learning disabilities, and challenging behaviours.

Breakaway training

(not restraint-based) is essential.

A valid driving licence

– while driving responsibilities will not be immediate, we prefer candidates who can eventually transport the client.

Strong communication skills

– a clear, calming, and non-reactive approach is essential.

Ability to remain composed

under pressure and manage situations with a de-escalation mindset.

A stable and balanced personal life, as the client is highly perceptive to stress in others.

Ideal Candidate:

We are looking for a support worker who is emotionally resilient, patient, and consistent. The right person will have a calm demeanor, be adaptable, and avoid reactive behaviour. This role is not suited to individuals with a highly stressful or dramatic personal life, as the client is sensitive to external stressors.

Why Join Us?

Competitive PAYE hourly rate

Consistent weekday shifts – no weekends

A rewarding role making a genuine impact on someone’s quality of life

A supportive working environment with professional development opportunities

If interested, please apply and/or send your CV to (url removed). We look forward to hearing from you