Job Description

London-based and 2 days in the office weekly

Inside ir35 - rate is negotiable

Fantastic opportunity with a leading public sector organisation, supporting the core infrastructure and systems that enable End User Compute Services and line of business applications.

Key Responsibilities

* Manage the generation of reports using data provided externally and internally and develop supporting processes in line with other internal processes

* You will be a key member of the strategy, governance and design capability, supporting and contributing to its continuous improvement.

* Review and quality check automated reports, identify any risks and issues and raise appropriately

Essential:

* Have an open-minded, scientific, sceptical approach to determining causes of failures and poor performance - Making Effective Decisions

* Ability to seamlessly integrate with existing 3rd-party supplier relationships Experience

* A high degree of familiarity and knowledge of MS Excel and the Office suite. This includes Power Bi (at least lower intermediate level) Technical

* A working knowledge of reporting functionality within ServiceNow, including basic knowledge of Performance Analytics module Technical

* Ability to dot walk within ServiceNow native reporting environment, create dashboard and share them with users. Technical

* A high-level understanding of operational processes such as ITIL and modern digital support teams Experience

* Familiarity with Agile methodology and appreciation for iterative, continuous improvement Delivering at Pace

This is an urgent requirement and our client will move quickly for the right person. If you have active clearance please apply for immediate consideration