Job Description

Scheduler (x2) - Hardware Refresh Project

Duration: 6 months (initial)

IR35 status: Inside IR35

Location: Fully Remote

Our client, a leading UK retail and financial services provider, is looking for two Schedulers - one Junior Scheduler and one Experienced Scheduler - to support their Hardware Refresh Project. This role involves coordinating deployment schedules, engaging with branches, and ensuring a smooth rollout process.

Key Responsibilities:

• Schedule Management: Cleanse deployment schedules provided by the delivery partner to ensure accuracy.
• Stakeholder Engagement: Contact branches to validate schedules and follow up post-scheduling.
• Issue Resolution & Feedback: Capture and report any scheduling issues or deployment feedback from branches.
• High-Volume Calling: Engage with branches via phone to confirm and adjust schedules.
• Project Coordination: Assist in planning and tracking project tasks, ensuring milestones are met.
• Reporting & Documentation: Maintain workstream documentation, update action logs, and ensure reports are up to date.
• Risk & Issue Management: Identify, track, and support mitigation of workstream-related risks and issues.
• Administrative Support: Provide general admin assistance to workstream managers.
• Process Improvement: Gather feedback to enhance scheduling processes and deployment efficiency.
• Programme Support: Assist programme teams with ad-hoc scheduling and coordination tasks.

Skills & Experience:

• Strong customer-facing and verbal communication skills.
• Experience in scheduling, planning, or coordination in a fast-paced environment.
• Ability to work flexibly and remain agile under high-pressure planning conditions.
• Comfortable making high-volume outbound calls to confirm logistics and scheduling.
• Proficiency in administrative tasks and documentation management.

Nice to Have:

• Experience in call centres, project planning, scheduling, or administrative roles.