Job Description

Are you passionate about making a difference in your community? We're looking for a proactive Housing Officer to support residents, manage tenancies, and tackle anti-social behaviour.

• Provide support during emergencies and incidents.
• Manage anti-social behaviour cases, working with the council, police, and other agencies.
• Ensure efficient re-letting of properties and support new tenants.
• Advise residents on housing options and tenancy matters.
• Conduct tenancy checks, resolve issues, and take enforcement action where needed.
• Support vulnerable residents, coordinating with partner agencies.
• Build strong relationships with residents, community groups, and external partners.
• Maintain accurate records and contribute to service improvements.

• Knowledge of social housing law and tenancy management.
• Experience handling tenancy issues and resident support.
• Strong communication and problem-solving skills.
• A customer-focused approach with great organisational skills.
• Flexibility to attend meetings outside of office hours.

This is more than a job-it's an opportunity to create positive change. Apply today!