Job Description

4Recruitment Services are seeking to recruit a Family Support & Information Officer to be based at a Family Hub in Barnsley.

Purpose of the role:

To lead on the development and implementation of the information, advice and guidance service to families and carers with children and young people who have a disability or complex health need.

Ensure that information is tailored to their individual needs and readily accessible in a range of formats.   

DUTIES AND RESPONSIBILITIES INCLUDE:

Lead on the development and implementation of a multi agency Information Strategy for disability services for families and young people that is accessible, relevant and accurate, joined-up and user-focussed.

Provide professional advice, information and guidance, including signposting to other services where appropriate.

Research and update information on relevant services offered in Barnsley, its neighbouring areas and national services

Input information into a database so parents and professionals have one point of contact for information. Lead on the local offer database, seeking feedback from users. Ensure that information is accurate and regularly updated.

Produce news articles and lead on the production and distribution of a multi agency newsletter for families with disabled children - ensuring that young people and parents are intrinsically involved throughout the process.

Plan, co-ordinate, deliver, evaluate and review outreach development and co-ordinate information/literature throughout the borough in centres accessed by families at the point of diagnosis and beyond.

Maintain, develop and promote (using various mediums) a Barnsley Disabled Children’s Register to enable newsletters and other information to be provided to as many families as possible.

Collate, analyse and present information, to inform the planning, development and delivery of services to disabled children and their families.

ESSENTIAL REQUIREMENTS:

Level 4 in relevant discipline

Significant experience of providing advice, guidance and support to families with disabled and complex health needs children

Significant experience of providing advice, guidance and support to families with disabled and complex health needs children

Experience of developing strong and effective links with a range of organisations in the public, private and voluntary sector

Experience of working within a multi-agency team or environment

Experience of producing written and statistical reports, information leaflets and guidance and contributing towards service plans

Knowledge of local and national strategies, policies and legislation relevant to the area of work

Knowledge of the range of services available to disabled children young people and their families, both nationally and locally

Knowledge and understanding of the needs of disabled children and their families

An enhanced DBS   

What we offer:

24 hour one on one specialist consultant based within your geographical area

4Recruitment Services Employee Benefits Programme

Our own dedicated payroll support ensuring you get the full benefits of your payment   

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email  (url removed)