Job Description

About the role

Credit Controller - Maternity Cover up to 28/02/26 - Office Based in Southport (North West)

Providing invoices, credit notes and statements to customers.

Follow the company collection procedure to minimise bad debt.

Monitor customer credit limits, customer spend and obtain credit reports when required

Liaising with internal and external customers to resolve customer queries.

Agree & monitor customer payment plans

Generate aged debt reports and make contact calls/emails to gain payment of the overdue

Take customer card payments

Attend depot visits when required and building relationships with internal & external customers

Follow company procedures for business closures, liquidation/administration/legal transfers.

Credit check and process new account forms

Covering colleagues workload for annual leave

Allocation of payments received

Chasing remittances

Monitoring various inboxes

Processing direct debits

Reconcile customer accounts

Use multiple in house computer systems along with Microsoft Office and Teams

Hybrid working when probation is passedTo be successful in this role, you will:-

Be able to provide examples of a commitment to service excellence

Work well on your own and as part of a team

Excellent communication skills

Demonstrate the ability to work under pressure and to deadlines

Time management skills

Excellent problem solving skills

Good attention to detail

Experience of using Microsoft Excel to an intermediate level.

Previous experience is preferred but not essential

About the Company

Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

A journey that gives back

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

The essentials

25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more

A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).

Life cover that you can increase.

Access to confidential support and counselling, when you need it.

A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.The extras

Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.

Get paid as you earn - access to up to 20% of your pay before payday.

Opportunity to buy dental cover and critical illness cover.We want everyone to join our journey

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are