Job Description

Your new company

Are you passionate about providing excellent customer service?Do you enjoy working independently as well as part of a dynamic team?

My client is looking for a highly organised individual who can follow the process, but is also happy to challenge and ask questions where required. Ideally, with experience of working in an IT department or other service delivery team and a good communicator who can deal with stakeholders at all levels within the organisation.

Your new role

You will support the Digital Services team, performing service reviews with customers and suppliers. Manage any changes to the systems and ensure compliance is met.

Support the IT team with procurement of equipment

Deal with in-house suppliers and provide guidance and assistance on the service desk

Manage customer and supplier relations

Escalate any issues to the manager

Drive improvements

Gather statistics

What you'll need to succeed

Previous experience dealing with suppliers and an excellent knowledge of business systems and processes

Skills in planning and scheduling work

Excellent report writing skills

Team working skills

Ability to meet tight deadlines

What you'll get in return

6 Months FTC

On-site Parking

Employee benefits

Hybrid working

£25,500- £28k

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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