Lead User Researcher
JOB TITLE: Lead User Researcher
DEPARTMENT: Interim Executive
Akton Recruitment are seeking to employ a Lead User Researcher for a client in Chelmsford.
Your role as a Lead User Researcher is to be an expert practitioner, to lead and align user research activities across several teams. At this level you, you will be expected to ensure that teams take a user-centred, evidence-based approach to service design and delivery, and develop and assure good user research practice.
You will work as part of the Service Transformation leadership team to ensure that user research is aligned to organisational aims and objectives. You will also be expected to be an inspiring leader, coach and trainer on all things service design and user research, to become a trusted advisor for user research.
The ability to help an organisation adopt a wide range of analysis and synthesis techniques.
Able to help teams understand the ways that digital technology is changing user behaviour, and the challenges and opportunities for design and delivery of government services
Computer Literate, with some IT skills.
Advanced Word, Excel, Outlook and Office 365 skills.
For further information contact Matt on: (phone number removed)