Job Description


Business Analyst

Our client is seeking a Business Analyst to Human Servcies systems. You will lead JAD sessions, create test plans and system requirement documents.

Role and Responsibilities of the Business Analyst:

Facilitates training for business users Analyzes business requirements and proposes effective and user-friendly solutions to business stakeholders. Assists in the development phase and serves as a strong liaison between development team and business stakeholders Consults with vendors or technical staff to ensure functionality of automated system is consistent with laws, regulations and best practice standards; ensures that users adhere to relevant laws, regulations and best practice standards Develops change management plans for transition to new or upgraded systems Documents business processes for users of new or upgraded system Participate in evaluation of new technologies or solutions to improve service and efficiency of systems Participates in establishment of standards and procedures to be used in development of systems Provides customer support for maintenance of systems Researches and analyzes system/user problems by applying a variety of analytical and research techniques Tests or coordinates testing of new installations or upgrades Performs other professional responsibilities as assigned by supervisor .

Required Qualifications:

Bachelor's degree in a related field from an accredited college or university AND Two years of Business Analyst experience OR Associate's degree in a related field from an accredited college or university AND Four years of Business Analyst experience.

Preferred Qualifications:

Experience implementing business analysis techniques. Experience with various project life cycles and methodologies (eg, Waterfall, Agile, project management, etc.) Experience executing project life cycle from end to end and involvement in all phases of project life cycle. Experience with Use Case Modeling [eg, Specifications, Packages, Diagrams] Experience facilitating user requirements sessions Experience conducting Joint Application Development (JAD) sessions Experience supporting the business in conducting User Acceptance Testing (UAT) Experience writing use cases Excellent analytical skills Experience documenting Business Requirement Documents (BRDs), Functional Requirements Documents (FRDs) and Traceability Matrices Excellent oral, written, presentation and interpersonal communication skills Strong proficiency in the use of Microsoft Office Suite, Visio and/or standard software applications typically used in a corporate office environment


  • Low stress work environment
  • Promote from within
  • Flexible start times
  • Health, Dental, Vision, 401K


ESG Consulting is an award-winning national provider of diversified information technology consulting services to Fortune 1000, public sector entities, and emerging growth firms nationwide.

Founded in 1986, ESG offers more than 32 years of experience in the IT staffing, Engineering and consulting industry. While local to Atlanta we are headquartered in Santa Clara.

ESG is an equal opportunity company. Our flexible management culture believes in creating a business environment that fosters personal and professional growth and achievement. We make ESG a place where people are treated not as employees but as "partners".