Job Description

207720585
£0.00 - £410/day
IT
17-Apr-2018
 

Contract Transition Manager

Our client, one of the largest providers of IT solutions and services to retailers and retail banks, is looking for a Transition Manager to be based onsite at their retail client’s offices in Hampshire. The transition project will typically encompass IT systems, infrastructure, deployments, service processes, systems migrations and service provision. Ultimately, you will be transitioning their client over to an IT desktop managed service across eight countries in Europe and Russia.The main responsibilities of this role will include* Developing a plan and time line to identify all the activities required to successfully transition the services or projects from RFP documentation to steady state delivery mode
* Defining each element of the transition plan - scheduling and managing all transition activities including delivery schedules, programme milestones, acceptance and quality criteria, commercial arrangements and financial parameters
* Ensuring all transition stakeholders are identified and sufficiently informed and involved during all stages of the programme
* Establishing and agreeing robust acceptance criteria for each element of the transition
* Preparing and controlling the transition budget and delivering against financial targets
* Ensuring the highest level of customer satisfaction throughout the transition cycleThe successful candidate will have a background in hardware technology rollouts with an excellent understanding of general incident management. This is a 6 month contract with likely extensions. The role may involve occasional European travel and therefore the successful candidate must hold a valid passport that has no restrictions