Job Description


Service Request Coordinator

Manpower have an exciting opportunity for a Service Request Coordinator to join our Client in Newcastle. Based on an initial 3 month fixed term contract you will work as part of a team to manage all service catalogue requests to help reduce the impact on other parties.

You will be responsible for the monitoring, tracking, reporting and communication of service requests that come in through the tool. Following agreed processes, you will amend data relating to location, user accounts and their permissions which will be used by resolver groups.

If you are a self-motivated, logical thinker with the ability to communicate effectively at all levels this could be your ideal role.

Please note this role will be mainly office based with occasional home working.

Due to the nature of this role holding valid SC security clearance would be advantageous