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This role is not suitable for IT graduates.*Provide 1st line email, phone, and remote support to our client's base in the UK, Europe, Asia, and the US.*Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK)*Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution.*Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applicatio ...