Job Title: EUC Engineer Location: Leicester (5 days a week on site) About the Role: My client is seeking a skilled and proactive EUC Engineer to join their team, providing second-line IT support and ensuring our technology meets the ever-expanding needs of our business. Your expertise in the deployed technology will be critical in resolving hardware and software issues on PCs, laptops, mobile phones, and desktop telephony, all within agreed KPIs/SLAs. You will also drive customer satisfaction by delivering technology solutions to agreed standards, including security policies. Key Responsibilities: Incident Resolution (50%): Resolve all tickets and incidents wit ...
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