Job Description

1179545564
Citizens Advice
IT
ASAP
04-May-2021
 

People Transformation Business Analyst

Closing date: 03/05/2021
Job posted date: 21/04/2021

Employment type: Fixed Term
Department: People
Hours per week: 36 hours 15 minutes
Interview date: w/c 10th May
Contract Duration: 6 months

Location: The role will be homebased with occasional travel to London.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Overview
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives - from debt to evictions to trouble at work - and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince's responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary
candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the
role as set out in role profiles.

Citizens Advice embarked on a Transformation of the People directorate last year with the design and introduction of a new operating model. This transformation will improve the efficiency and effectiveness of the People function, enhance the employee experience and ultimately enable the function to better support the organisation in achieving its future ambitions.

The next stage in the transformation involves the implementation of a new People technology solution and the optimisation of all core People processes this will support, alongside changes and improvements in service delivery.

We are now seeking a Business Analyst, on a fixed term contract of 6 months initially, to be part of our team and to play a critical role in this next stage. The candidate must have the experience and ability to understand business requirements, engage key stakeholders.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.