Job Description

Natural History Museum

Solutions Analyst

The Natural History Museum is both a world-leading science research centre and the most visited Natural History Museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity's needs with those of the natural world.

It is custodian of one of the world's most important scientific collections comprising over 80 million specimens. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes - which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

As a Solutions Analyst you will shape, improve and advance technology systems within the Museum to support various areas of the business.

You will be assigned to work on projects from a broad range of systems within our Data Digital IT portfolio, such as digital workplace (online forms, workflows, printing, telecoms), DAMS, information and reporting, ERP for HR and Finance, commercial systems (CRM, Ticketing, Retail).

Working across a number of projects with varying deliverables, you will find yourself running workshops through to leading requirements gathering and analysis, preparing for tenders and shaping continuous improvement activity. A key part of the role is supplying technical input into emerging projects, ensuring chosen solutions fit into the wider technology and digital landscape at the Museum.

Whilst we are looking to cover this role on a full-time basis, we are also open to considering a part time arrangement for the right candidate.

About you

You will be comfortable with tackling unfamiliar ground and applying your skills and experience to ensure successful project delivery. You will bring an organised and methodical approach to continuous improvement, system configuration, functional design, business process analysis and testing.

This role is front-facing and demands a strong communicator comfortable with working across multiple and diverse stakeholders through user group activities, contributing to project teams as well as working with external suppliers. Your communication and people skills will be underpinned by a solid analytical base.

How to apply

To apply, please visit our website by clicking the APPLY button and upload your CV with a covering letter, which clearly outlines how you meet our person specification.

Closing date: 9am on Wednesday 12 May 2021.
Interviews will be expected w/c 24 May 2021.

Contract: Fixed Term Contract due to end 31 August 2021