Job Description

£8.00 - £10.00/hour

Administrator (HR department)

HR Admin –A well-known Manufacturing company is looking for an Administrator to support the Hr team. You will need good admin skills and knowledge of MS office packageWhat are my responsibilities? 
* To assist in the smooth running of the HR Admin service line, providing customer service excellence, owning queries and cases from initial contact through to resolution. 
* Ownership, action and resolution of cases via Contact system, timely and accurately 
* Performs HR Admin validation of work instructions in line with SOX compliance requirements 
* Maintains SAP HR system timely and accurately 
* Ownership, action and resolution of queries via telephone calls and live chat system 
* Correction of CHCM errors timely and accurately 
* Provides training to new and existing team members 
* Contributes to continuous improvement processes in order to improve the quality of service provided and the individual customer experience 
* Provide cover to the service line when necessary 
* Performs other duties as assigned by the Manager / TL from time to time What experience do I need for the role?
* Skilled in MS Office applications including: Word, Excel, Outlook 
* Experience of working in a team  
* Experience of working in a contact centre or shared services, with a passion for customer service excellence
* Demonstrable understanding of HR Administration processes 
* Supports the Induction and Integration of new team members 
* Understanding of support requirements aligned to differing business cultures 
* Flexibility required in terms of working hours and travel will be required 
* Working knowledge of HR Administrative information systems (preferably SAP) would be desirable6 months contract10phPoole