Job Description


Motor Insurance Administrator - 9 Month Contract

Motor Insurance Administrator - 9 Month Maternity ContractLocation: ChelmsfordSalary £19,000Monday - Friday 9am-5pmFull Time Contact – Possibly turning permDo you have an interest in the insurance/motor industry and have excellent administrative skills?The CompanyMy client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are in The Times Top 100 Companies to work for.Overview:To manage the Engineers workloads and help achieve a first class, professional service to claims, customers & repairers.Key Responsibilities* Utilise all necessary desktop & claims systems to achieve work flow targets.* Responding promptly & pro-actively to all incoming telephone calls and other forms of correspondence.* Motivate and inspire colleagues and maintain healthy group dynamics.* Recommend improvements in both personal and team objectives, offering support and input in problem solving & collaboration where needed.* Review, manage and process your own tasks daily in line with SLA’s.* Ensure all engineering mail boxes are monitored, managed prioritised and cleared daily.* Monitor and review the company’s storage with Copart, ensuring vehicles are cleared promptly and correctly advising the DVLA of the new ownership.* Create and build Audatex shells on all engineering jobs where there aren’t any, to increase engineer’s productivity and detail of reports.* Develop & maintain effective relationships with colleagues & other departments* Deal with all adhoc or urgent face to face tasks efficiently when approached.Key skills & Knowledge* An interest/experience in insurance or the motor industry very desirable* Administration experience* Working in a fast paced environment* Experience in managing an effective diary* The ability to work as part of a team whilst showing initiative* Organisational skills and the ability to plan and prioritise work as necessary* Knowledge of Microsoft office and computer literacy