Job Description

213499289
£11 - £12/hour PAYE
07-Apr-2021
 

Debt Recovery Officer

Our Local Authority client has a 3 Month CONTRACT vacancy (with a possibility of an extension) for a DEBT RECOVERY OFFICER, details as follows

Job Purpose

Being part of the Accounts Receivable team you will be instrumental in proactively and efficiently collecting the debts owed to the Organisation.  You will monitor high-risk debtors and take prompt action in line with legislation, agreed financial processes and procedures to reduce and mitigate any financial loss to the Organisation.
Work alongside departments to get queries resolved and bring matters to a satisfactory conclusion.
Instruct and undertake formal recovery action, as appropriate.
Motivate cases for write off.
Responsibility for the maintenance and upgrading of the relevant financial systems of the Organisation.
Undertake all the administration pertinent to the Accounts Receivable team.
Responsibilities

Review outstanding debts, investigate using appropriate systems and available information to determine what appropriate action needs to be taken in order to recover outstanding debt.
Liaise and negotiate with clients or their respective representatives either by phone or in writing to ensure that payments are received for outstanding debts. 
Negotiate with and challenge debtors in a fair, standard and consistent manner to secure payments either immediately or by instalment arrangements.
Request income and expenditure.  Analyse returned forms and agree appropriate repayment arrangements.
Monitor and review instalment plan arrangements.
Review and monitor debts placed on hold to ensure compliance.
Tracing and investigating absconded debtors.
Ensure KPI’s targets are achieved.  
Attend debt meetings, as directed.
Essential Requirements

GCSE English and Mathematics A-C or equivalent.
Finance/Credit control qualifications or equivalent.
Knowledge of Local Authority statutory and legislative requirements.
Experience in a similar financial environment.
Understanding debt collection.
Experience of dealing with vulnerable adults and their Representatives.
Experience of debt collection processes and procedures.
Knowledge of debt recovery legislations and debt collection instruments.
Knowledge of Financial Regulations relating to the debt collection policy.

If you have the necessary experience to fulfill the above role, please submit your CV ASAP