Job Description



I have an urgent requirement for a receptionist at the Swavesey office of the A14.  Full time hours initially but will move into part time hours in a few weeks.  Please see details below and let me know if you'd be interested.Duties:• Greet visitors in a friendly and approachable manner. Determine visitor needs in a professional manner.
• Offer refreshments where appropriate.
• Direct visitors to the correct destination.
• Ensure knowledge of staff movements in and out of organisation.
• Monitor visitor access and maintain security awareness; be aware and report suspicious activity.
• Ensure back-up when absent from reception desk which should not be left unattended for any longer than is absolutely necessary.
• Issuing new employees and contractors with Mosaic passes.
• Ensure TV’s are on in reception / kitchen / print room / welfare canteen and meeting rooms ready for the start of each day.
• Report any maintenance or IT issues to the OM or the relevant people.
• Ensure stocks of photo copying paper are in the print room at the outset and end of each day; and check periodically throughout day to ensure they do not run out.
• Prepare correspondence and documents, as and when requested to do so.Deliveries & Collections:• Sort and distribute incoming mail
• Prepare outgoing mail for postal service / courier
• Ensure all deliveries and collections are checked off / signed for, and all deliveries are put away promptly (with manual handling in mind)
• Advise staff by email when they have a delivery to collect from Reception• Managing conference and meeting room bookings. 
• At the end of each day print the next day’s meeting room schedules and insert into snap frames on meeting room doors.
• Ensure that meeting rooms are fully facilitated and prepared and are clean and tidy, ready for use.
• Monitor and maintain reception equipment.
• Control stationery / office supplies inventory and advise of any stock requirements.
• Asset tagging all stock using Mosaic system
• Keep stock room / cupboards tidy and hazard-free at all times.
• Tidy and maintain reception area to an exceptional standard.
• Provide general administrative support to all departmental sections as required.
• Printing, scanning, filing and laminating.
• Monthly check of First Aid boxes and re-order items as required.Skills and Experience:• Secondary school / further education qualifications generally required
• Strong  administrative and clerical skills
• Advances use of computers and relevant software application – Microsoft Office
• Customer service principles and practices
• Approachable and friendly demeanour
• Positive attitude