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This role would be ideal for an ambitious QA Engineer with a technical background and an interest moving into a word class client that hasn’t typically used…
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An innovative new private enhanced gp service. MyHomeGP are offering general practitioners the oppurtunity to work from home on either a full-time or part-time…
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Skype for Business Engineer - Belfast - 6 Months Contract (Outside of IR35) - up to £370 p/d. Skype for Business Engineer - Belfast - 6 Months Contract (Outside…
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About PwC Operate PwC’s Operate delivers operational and managed services solutions to clients across a range of situations often associated with their regulatory, risk and/or compliance agendas. We bring together regulatory insight, highly skilled operational resource and an unrivalled technology offering to provide a high quality and cost effective solution to operational delivery challenges. Our capabilities stretch across a number of business pillars including Financial Crime, Compliance Testing and Customer Management. We have approximately 1,200 people located in our purpose built, secure delivery centre in Belfast; across our regional offices in London, Manchester and Edinburgh; and on a range of client sites. The Role  A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible. PwC’s Operate are seeking an experienced Automation/Robotic Process Automation (RPA) developer on a permanent basis to assist the delivery of robotic and intelligent automation solutions across the business. As a Senior Automation Developer you will play a key role in defining and scaling the organisation’s RPA strategy as part of the operational delivery arm of the firm based in Belfast. As such, travel requirements are expected to be minimal. A career within Operate Technology at PwC provides the opportunity to gain industry recognised technical accreditations in software development and automation while working in a technology-led environment.  You will join a structured training programme and will become an expert in various cutting-edge technologies utilised at PwC. The role offers the opportunity to develop quickly, to see the results of your work and to collaborate with clients throughout projects. As your career progresses, you will be given a degree of flexibility to work on projects that suit your particular interests and skills. Responsibilities As a Senior Associate, you’ll work as part of a team of problem solvers with extensive industry experience, to help our teams and clients solve complex business problems from strategy to execution. Specific responsibilities include * Process assessment and automation * Understanding business and technical requirements; develop, document, and implement solution designs * Robotics development including solution architecture * Coding, testing, debugging, and deployment * Work with other developers, architects, engineers, database administrators, business analysts, QA and delivery leads in project delivery and solving technical issues * Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements * Ensure that deliverables meet or exceed functional, technical, and performance requirements * Contribute to the development of your own and team's technical acumen Essential * A depth of demonstrable experience in an industry-recognised RPA tool such as UiPath, Blue Prism, Automation Anywhere etc. OR significant software engineering experience with a desire to transition into RPA. * Educated to degree level in an IT-related discipline. * Coding/programming experience in any of the following .NET 3.5 and higher (C#, ASP.NET, VB.NET), VBA, HTML, JavaScript, Java, Python, PHP, Google AppsScript etc. * Experience of agile software development methodologies (Scrum, Kanban etc.) * Strong analytical skills with experience in problem solving and a proven record of implementing and delivering solutions * Willingness to expand technical knowledge in a broad range of client-facing projects * Ability to manage deadlines within multiple projects * Proven ability to be a team player, while retaining the ability to work independently with little supervision. Desirable * UiPath and Blue Prism certifications * Experience of Azure, AWS, GCP * DevOps experience (CI/CD etc.) * Scrum Master experience * Experience of Machine learning and Artificial Intelligence (AI), especially Natural Language Process (NLP)
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Who we are PwC’s Operate delivers operational and managed services solutions to clients across a range of situations often associated with their regulatory, risk and/or compliance agendas. We bring together regulatory insight, highly skilled operational resource and an unrivalled technology offering to provide a high quality and cost effective solution to operational delivery challenges. Our capabilities stretch across a number of business pillars including Financial Crime Operations, Compliance Operations, Change Management and Customer Management. We have almost 1,200 people located in our purpose built, secure delivery centre in Belfast; across our regional offices in London, Manchester, Glasgow and Edinburgh; and on a range of client sites. About the role Our Change Management Technical Solutions is experiencing continuous success and growth. As part of this growth, we are seeking to recruit experienced Testers to work with our software development teams to provide QA support to the development teams to automate tests to guide development. Each project is different, but typically you can expect to be working on the following  * Requirements analysis and validation * Defining and executing test strategies and scripts * Ensuring requirements traceability * Introducing/suggesting new processes and techniques * Accurate recording and monitoring of issues * Reviewing test environments configuration and processes to facilitate continuous improvement and maintenance of quality standards * Providing test estimates * Developing and updating automated test scripts to match requirements * UX/UI testing / Regression testing * Creating test plans, cases, and scripts based on business requirements and technical specifications * Executing  manual and automated testing cycles, coordinating efforts with external teams * Documenting test results, and compiling results into consolidated high level reports  Who we are looking for  Essential Criteria * Experience as a Test Analyst * Strong background in software integration and system testing * Has led testing in multi-technology transformation projects * Experience in driving script-writing and testing * Experience in SIT Testing * Experience in performance testing. * Experience of automated testing (e.g, Selenium) * Experience using HP QC / JIRA  or comparable platforms * Experience of defining test strategy / test approach * Flexible, independent and self-motivated * Experience in supporting team success and motivating others to keep morale and performance high * Strong stakeholder management and communication skills * Strong experience of iterative / incremental software delivery * Knowledge of some test frameworks and solutions to manage complexity * Experience of working in fast paced environments to strict deadlines * Bachelor’s Degree or HNC in Computer Science, Information Systems, or other related field, or equivalent work experience * ISTQB Foundation Certification Desirable Criteria * Experience of testing ERP software, particularly, Oracle E-Business Suite. Location You will be based in Belfast, however as a result of the wide variety of clients and projects, you may be asked to work in other locations within the UK and beyond, sometimes at short notice and sometimes over lengthy periods of time. Your desire and ability to do this will be discussed as part of the recruitment process. Candidates who are unable or do not wish to work on projects in other locations will still be considered. What’s in it for you? The role will be varied and challenging, providing you with an opportunity to work with a wide variety of high profile clients. We’re also exceptionally passionate about providing you with the necessary skills, experience and training to help you develop both personally and professionally
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We have vacancies across the province in our SuperValu and Centra stores on a temporary ongoing basis with contracts from 4hrs a week and above.
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We are currently recruiting for Inbound Telephony Consultants to work for a large client based in Belfast. Working in a fast-paced call centre environment, you will be the first point of contact for existing customers who have queries relating to fraud on their bank accounts. The position offers real possibilities for growth and progression and is an excellent starting point for someone who wants to build a career in the banking sector. The right candidate will possess excellent customer service skills, being able to offer accurate and efficient help on every call, along with strong communication skills and the ability to competently navigate in-house computer systems - full training will be provided, so no banking or finance experience is required. This is a full-time position working 35 hours per week across Monday to Sunday between the hours of 7am and 11pm - 5 out of 7 days a week with two rota days off - with an hourly pay rate of £9.83 -8 weeks’ notice of confirmed shift pattern. -Performance related bonuses available. -32 days pro-rata holiday entitlement
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Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. As a Customer Service Advisor you will: •Manage inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with Lloyds Banking Group •Complete telephony, digital and admin based tasks to service customer queries •Take ownership of customer problems, solving them at first point of contact and escalate when required •Build long lasting professional relationships with Lloyds Banking Group customers that will exceed their expectations •Deal with customer data ethically and in accordance with the FSA requirements •Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues •Contribute to the continuous improvement of Lloyds Banking Group by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to Lloyds Banking Group •Demonstrate consistently Lloyds Banking Group values and behaviours •Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development •Support Lloyds Banking Group’s wider team to ensure that performance standards and business objectives are met •Personally contribute to an environment where colleagues want to work and customers feel valued •Carry out a range of processing tasks and handling of customer calls ensuring relevant productivity and quality measures are achieved for Lloyds Banking Group customers in line with specified process and procedures •Provide a high quality service to Lloyds Banking Group customers comprising of handling inbound calls and undertaking a range of processing tasks. This will be achieved as part of a flexible model to support the business in meeting customer demands within agreed service levels. The Benefits: ·Customer Service Advisors that join the company will be rewarded with a basic pay rate of £10.12 per hour. ·Potential to increase earnings by working overtime at time and a half as well as an uplift in pay for unsociable hours. ·Subject to qualifying criteria, Customer service advisors will be entitled to an Annual bonus as well as monthly Cash payments ·While the role is initially temporary there are genuine opportunities for career progression ·Initially you will be entitled to 28 days holiday per year pro rata, rising to 32 days holiday after you’ve been in the role for 12 weeks. ·Full training is provided, both classroom based and on the job support. ·Location - City Centre Location - good public transport links Hours of work: ·Weekly rotational ‘flextra’ shift pattern ·Average of 35 hours per week ·Operating hours between (Apply online only) ·Maximum of 5 out of 7 days (over a Mon- Sun weekly period) ·Shifts 8 hours in length ·8 weeks’ notice of confirmed shift pattern If you’re interested in joining an organisation that is shaping the future of the banking industry, Lloyds Banking Group could be for you
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The Position: We are looking for Inbound Customer Service Advisors for our Client based in Belfast. You will be the first and often only point of contact for customers calling regarding their bank account. The Benefits: ·Customer Service Agents that join the company in the general banking department will be rewarded with a basic pay rate of £9.83 per hour. ·Potential to increase earnings by working overtime at time and a half and uplift in pay for unsociable hours. ·Subject to qualifying criteria, Agents will be entitled to a yearly bonus and monthly Cash payments ·Genuine opportunities for career progression ·Initially you will be entitled to 28 days holiday per year pro rata, rising to 32 days holiday after you’ve been in the role for 12 weeks. ·Full training provided, both class room based and on the job support. ·City Centre Location - good public transport links Career Development: While the role is initially a 6 month temporary contract it has the potential to continue, be extended or even lead to a permanent position subject to performance. Personal attributes: ·Previous call centre or banking experience is not essential. ·Applicants must demonstrate a keen desire to learn and have a hunger for success. ·A great attitude towards providing an excellent level of customer service which exceeds customer expectations. - The ability to work with skill, care and diligence and treat customers sensitively and responsibly ·Strong verbal communication skills ·Applicants will be subject to strict vetting, including 3 years of referencing, a credit check and criminal record check. The Company: This is an excellent opportunity to join a well established high profile company in a busy banking environment. Our client has been supporting customers, communities and businesses in the UK for over 320 years. Our client is the UK's largest digital bank, supporting 30 million customers and over one million businesses every day - from new start-ups to multinational organisations. Our client has been named on The Times' list of Top 50 Employers for Women for the sixth consecutive year, and named the World's Best Bank for Diversity and Inclusion at the Euro-money Awards for Excellence 2017. Hours of work: ·Weekly rotational shift pattern ·Average of 35 hours per week ·Operating hours between (Apply online only) ·5 out of 7 days across Monday - Sunday ·8 weeks notice of confirmed shift pattern
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Full Time, Part Time & Relief Contracts Available*. Full Time, Part Time & Relief Contracts Available*. We are currently going through an exceptional period of…
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