Senior Assurance Analyst - TME
(6 Month FTC with possible extension)
Purpose of the role:
Supporting the business to achieve its objectives and specifically to :
•Help to maintain and develop assurance processes for identifying, assessing, measuring, and reporting Operational and Delivery Risks relating to TME
•Build awareness of risk issues among management ensuring they are informed on key risks, issues and incidents, how they are being managed and the effectiveness of the underlying risk management processes.
•Ensure risk management impacts and responsibilities across Operational and Delivery Risk is understood.
•Build and maintain strong working relationships with key stakeholders.
•Provide accurate & timely reporting of key risk management data and input to formal monthly reporting to appropriate Committees/forums.
•Undertake assurance /QA of cases / cohorts of customers to confirm Policy and agreed processes. In additional to compliance with the requirements of the Ulster Policy Framework and Standards.
Ideallyhave 2 years experience in an auditing background orACA/ACCA qualified
Ability to providedirection and task prioritisation to thejunior resources and review the quality of their work.
Experience of Remediation programme and/or an understanding of the Risk framework
Experience of assurance frameworks and reports of results
Enthusiastic individual able to work with changing and conflicting priorities
Ability to analyse and interpret data and transfer this into practical and effective plans
Strong influencing skills to ensure issues are understood and actions taken
Planning and organising skills
•Excellent communications skills - both verbal and written
•A well developed understanding of the importance of strong controls.
•Strong interpersonal skills to work collaboratively with stakeholders towards a common goal of sound risk management
Whilst this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
Firstsource Solutions BPO reserves the right to consider an employee`s performance record including any misconduct issues when appointing a candidate to a role.
Firstsource Solutions is an Equal opportunities Employer