The Customer Support Administrator assists in ensuring our contractors are fully compliant with all legal, Client requirements. They establish and maintain working partnerships within a fast-paced environment, whilst holding themselves and others accountable. They use initiative to prioritise and complete tasks in order of importance and report back on issues in a timely manner, offering solutions.
Customer Support Administrator Role and Responsibilities
Deliver a high level of customer service to internal customers
Partner with IR35 Specialists/Customer Support Associate to support the objectives of the team/business
Generate and issue candidate registration packs using internal systems
Audit and processing of provided documents to ensure they meet internal policies
Issue contracts to candidates in line with internal and client procedures
Responsible for data entry
Responsible for the validation and integrity of data entered into the system
Identify and extract key information from the system to support the Field Support Business Partner
Other administrative duties as requiredExperience Needed
Working knowledge of Microsoft Office products in a corporate environment
Previous administration experience in a professional environment
Previous Recruitment experience
Knowledge in relation to on -boarding
Knowledge of relevant recruitment law such as: IR35, AWR, The Conduct of Employment Agencies and Employment Businesses Regulations 2003 and MSC LegislationAllegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at .
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to .
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield