Customer Advisor - Dental
6 month FTC
We an opportunity available at Simplyhealth Professionals for a Customer Advisor to join our Dental Customer Service team on a 6 month fixed term contract, based in our Winchester office.
As a Customer Advisor you’ll work as part of a large team that deliver first class, professional customer service over the phone to ensure that our dental customers enquiries, payments and complaints are resolved at the first point of contact.
You’ll have team coaches on hand to support in your development and confidence in the role and you’ll use these skills to advise on the best product to fit each callers need and retain them as a Simplyhealth Professionals Customer.
We work Monday to Thursday 9am to 5:30pm and 9am to 4:30pm on Fridays.
To be considered for this role you’ll have:
- Previous customer service experience
- GCSE’s at C or above in English and Maths
- Great communication skills both written and verbally
- Quick and accurate keyboard skills
We provide a range of benefits to complement your lifestyle and promote your health and wellbeing. These include:
- 23 days holidays, plus bank holidays
- Free park and ride in Winchester
- 20% discount on Rail, Bus and Ferry tickets
- Denplan Care – Dental cover/treatment
- Up to £100 each year to spend on a health related activity
At Simplyhealth we have been helping people access affordable healthcare for nearly 140 years.
We are proud to be the leading provider of everyday health cash plans, dental payment and pet health plans. Our resources allow us to look after over 6,500 member dentists, 13,000 corporate client relationships and over 3 million individual customers.
Our future success and performance will enable us to deliver our ongoing pledge to donate 10% of our profits to charity every year, supporting health-related charities that share a similar outlook to us and a dedication to helping people with everyday health conditions to make the most of life.
Please note Simplyhealth Professionals (formerly Denplan) is a business unit of Simplyhealth.
Please be aware this vacancy may close earlier than the advertised closing date if sufficient applications have been received, therefore we encourage you to apply early to avoid disappointment