Tennial Personnel are recruiting for a Transport Coordinator to work for our client based in Ipswich. this is a temp to perm role
About the Company
They are a leading international manufacturer of building construction materials. They provide their clients with a complete technical roofing solution and package from inception to completion, to meet their every requirement. Their service is centred upon their dedication to provide a waterproofing system that fully understands all the individual issues of any project and fully responds to the needs of the client.
Their flat roof systems are designed to provide a high quality, single source solution for every application and client need. Whether green roofing to bitumen membrane, and from hot melt to cold liquid applied, right through to SOLAR PV panels, giving energy for sustainability.
Their flat roofs represent an industry leading commitment to deliver technologically advanced roofing products, which meet the diverse needs of the roofing industry in terms of budget, performance and function of the highest quality. Their name is synonymous for quality, design and service.
Reporting to the Logistics Supervisor you will be responsible for ensuring the Company’s outbound Logistical requirements are implemented correctly and efficiently, whilst upholding the standards of the business, maximising productivity, and ensuring service delivery of the highest level. You will possess a positive attitude, and work closely with other departments within the business, ensuring provision of excellent customer service skills to both internal and external stakeholders.
Preparation of orders for vehicle movements
Communication with other internal departments and external warehouses for order picking or delivery requirements
Co-ordination of external transport hauliers
Assessing and evaluating service provision required
Raising warehouse picking orders from internal software
(POD) Proof of delivery confirmation and uploading to Pro-Alpha
Data input with high levels of accuracy in both Pro-Alpha system and excel spreadsheets
Continuous improvements of all daily processes
Dealing with Transport Suppliers (Hauliers)
Confirming delivery schedules
Confirming vehicle types/service required
Booking all delivery requirements with each supplier
Assisting any delivery/collection issues
Monitoring all deliveries are completed, on time and correctly
Proactive communication with customers
Delivery confirmation utilising both voice and SMS
Liaising with delivery points
Informing customer of delivery delays/issues
Liaising with customers for future orders
Sharing information between customer and internal departments
General problem solving
Continuous improvement of all logistics processes
Extensive call handling for both internal and external calls
Responding to emails in a timely fashion
Various document sorting and filing
Health & Safety:
Full adherence and monitoring of all H&S Regulations
Adherence and monitoring of Covid-19 processes and procedures and be aware of changes and updates
Reporting of accidents, incidents, near misses and concerns to Logistics Supervisor immediately.
Ensure and monitor good housekeeping and cleanliness to eliminate hazards
Requirements in Logistics Supervisors Absence:
All problems to be referred to the Logistics Management Team immediately.
During your supervisor’s absence all standards as above to be consistently maintained with workload cleared and deadlines met.
You are required to adopt a flexible approach to working additional hours to ensure business needs are met.
Reporting of security issues/concerns
Monitor the Warehouse Reception cover
Key Skills/experience required:
Good geographical knowledge of the UK and Europe
Working knowledge within a Logistics environment
Proactive with an eye for detail
Flexible and adaptable approach
Sound organisational abilities
Advanced computer literacy (Word/Excel/Outlook/PowerPoint)
Proven customer facing experience
To deliver and maintain high standards of customer service
Excellent communication skills both verbally and written
Ability to multi-task in a fast-paced environment
Ability to prioritise
To apply please send an up to date CV to (url removed)